We were exhaustive in researching, designing and building our firm because we wanted to get it right.

For more than two years we interviewed dozens of General Counsels – three-quarters of whom lead a Global 500 corporate legal department – and hundreds of law firm partners and legal professionals. Over and over we heard about the lack of certainty in the accuracy, delivery and cost of legal work. We also heard how it wasn’t really possible to measure quality, how meeting deadlines typically meant a “crisis du jour”, and how cost simply couldn’t be predicted because the practice of law includes far too many “unknowns.”

After all of this we thought, what a great opportunity to create certainty in an uncertain world!

Spending our careers in industries where measurable certainty wasn’t merely an objective, but the price of entry, we wondered, why it is so elusive in the legal industry. We knew it didn’t need to be. If we shared the world-class process, quality management and technology skills that we used at the world’s largest professional services firm, which at one time was also the world’s largest law firm, we believed that the legal industry could benefit in ways no one had imagined possible.

Our Team

Novus Pro’s executive leadership includes the former Managing Partner of PricewaterhouseCoopers’ North American Business Process Outsourcing organization, a former member of the PwC BPO leadership team, a U.S. lawyer with global legal and operating experience and a U.S. lawyer with over 20 years of litigation experience with global legal firms. The executive leadership team has the outsourcing, global operating and information technology experience that makes Novus Pro the reliable and compelling choice for business process outsourcing services.

Lower Cost

Novus Pro’s global operating strategy brings into balance the cost/benefit equation for IT enabled work processes at cost savings of 50-70%.

Measurably Better Quality

Novus Pro manages global operations and work processes consistent with ISO 9001:2005 and Lean Six Sigma quality management standards, assuring clients of measurably better work.

World-Class Confidentiality and Security Standards

Novus Pro protects the confidentiality and security of client information by following the standards of ISO/IEC 27001:2005, which is an internationally recognized standard of practice for information security management, disaster recovery and business continuity. 


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©2013 Novus Professional Services Pvt. Ltd.




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